Frequently Asked Questions
Everything you need to know about shopping with Michaer
What shipping methods do you offer?
We provide standard, expedited, and express shipping options. Delivery times vary by location, typically ranging from 3 to 7 business days for standard shipping.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on Michaer covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Please contact our customer support team immediately to request any changes.